Job Alert: Program Analyst – USDOT Federal Transit Administration (FTA) @ Washington, DC

December 18, 2014 at 6:32 pm

Image Courtesy: Breckfreeride.com

EXTERNAL CANDIDATES: https://www.usajobs.gov/GetJob/ViewDetails/389466100

This position is located in the Office of Program Management, Office of Transit Programs. The office is responsible for administering capital and operating financial assistance programs nationally in support of public transportation systems and other specialized transportation services. This office also oversees technical assistance activities in support of human service transportation. The selectee will be responsible for assisting in the development, implementation, and management of these transportation and technical assistance programs. The programs may include formula and discretionary programs to support urban and rural transportation services as well as targeted human services transportation initiatives.

Under supervision of the Chief, Division of Rural and Targeted Programs or the Chief, Division of Urbanized Area Programs, the selectee participates in the planning, development and implementation of policies, procedures, and technical processes for ongoing program development, implementation and monitoring.

The Ideal Candidate will have excellent communication skills and have the ability to provide specialized technical assistance to grantees, program managers, and senior staff to resolve problems and to ensure successful delivery of Federal funded programs. 

DUTIES:

As a Program Analyst, you will:

  • Work with FTA headquarters and regional staff on issues and tasks related to development and implementation of formula and discretionary grant programs and related program policies. These include program guidance, program apportionment, budget and obligation activity; monitoring of grant activity and project eligibility for various FTA programs; coordination of labor and grant development issues; program support and technical assistance to the regional offices and transit stakeholders, including the riding public; and development of strategic initiatives. The work may also involve evaluating changes to legislation, identifying program needs or issues, and recommending new guidance or policies to address changes in legislation or program issues. The work includes resolution of issues involving grantees, regional offices, State or local authorities and/or headquarters personnel.
  • Assist in development and provision of program guidance to FTA staff and grantees on grant programs such as Urbanized Area Formula Program, the Rural Area Formula program, targeted Human Services Transportation Formula Programs, and other discretionary or formula programs as needed. Track and coordinate information resources for assigned programs and develop or oversee the development of useful materials. Assist in outreach activities and both external and internal relationship development and networking associated with delegated programs.
  • Assist in identifying and developing outreach opportunities to share program information and foster collaboration between stakeholders; this may also include directing the activities of relevant technical assistance centers that support FTA’s grant programs.
  • Oversee, prepare reports, tables, and summaries on results of delegated programs, and prepare briefing material and information about the formula and/or discretionary programs for use by the Division Chief, Office Director, Deputy Associate and Associate Administrators for Program Management in making program and budget presentations and decisions. Provide grant information to headquarters program and regional offices. Is a member of committees that work to ensure effective management and oversight of FTA grant activities.
  • Assure assigned programs comply with pertinent legislation, regulations, and objectives and that program implementation are compatible with DOT and FTA’s environmental, social, economic goals and needs. Participate on discretionary program evaluation panels and help develop strategies and tactics for effective program evaluation and analysis activities for assigned programs.
  • Assure that delegated program information and guidance is adequately shared across an effective communication network of internal and external FTA stakeholders. Facilitate communications especially in providing technical assistance and assisting regions with delegated programs. Prepare, review and edit a variety of correspondence, memoranda, speeches, briefs, presentations, newsletters and other types of communication materials. Oversee and assess materials developed in support of the delegated programs and ensure effective review and approvals from other Department of Transportation officials as required. Present at conferences, support and may lead webinars, conference calls and other activities in support of assigned programs. Is cognizant of and communicates how DOT and FTA’s mission is enabled by assigned programs. May be assigned Congressional, General Accountability Office, Freedom of Information Act, Contact US and other controlled correspondence and important information requests.

Click the URL links below to learn more and to apply:

Job Alert: Executive Director – Kansas City Streetcar Authority

April 4, 2014 at 7:21 pm

The Kansas City Streetcar Authority (KCSA), a nonprofit corporation established in 2012, is seeking its first Executive Director who will be charged with overseeing the operations and maintenance of the entire system through a third-party operator, and ensuring stakeholder and neighborhood involvement.

When becomes operational in late 2015, the two-mile north-south streetcar route (approximately 4 miles round trip) will operate on City streets and efforts are currently underway to study opportunities and gain support for future expansion projects.

Without question, this position represents a tremendous opportunity for a dynamic leader to have a significant impact in a city focused on downtown revitalization. Given that Kansas City Streetcar initiatives are in their development stages, it will be necessary for the Executive Director to demonstrate flexibility, maturity and an ability to “scale” within a dynamic, expanding entity.

We are seeking candidates who possess:

·         At least five years of demonstrated experience in an externally focused leadership position is required.

·         A solid base of experience in administrative skills, project management, budget oversight and contract/vendor management is necessary.

·         Given complexities associated with federal funding, candidates with previous experience resulting in positive relationships with the FTA will be viewed favorably.

While ideal candidates will have experience in public transit (e.g., streetcars/light rail, urban transit, bus systems, heavy rail), individuals with applicable skills in government/stakeholder relations, urban redevelopment, urban planning and/or community outreach are strongly encouraged to apply.

For more information or make a referral, please contact Nancy Huckaba at 913.234.1570 or nhuckaba@eflassociates.com.

(via YPTransportation)

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Job Alert: Transportation Planner – Metropolitan Washington Council of Governments @ Washington, DC

July 30, 2013 at 5:52 pm
Job Code: DTP-1129
Job Type: Full-time job
Department: Transportation Planning
Normal Work
Schedule:
Monday – Friday 9:00am – 5:00pm
Date Posted: 6/24/2013
Description: Transportation Planner II, or Transportation Planner III, or Transportation Planner IVSALARY:

  • Transportation Planner II (Grade 6):      $ $48,364 – $68,532
  • Transportation Planner III (Grade 7):     $53,163-$75,385
  • Transportation Planner IV (Grade 8):     $59,584- $84,431

POSITION SPECIFICATIONS:

The Department of Transportation Planning of the Metropolitan Washington Council of Governments is seeking a Transportation Planner for the Program Coordination Team to support the National Capital Region Transportation Planning Board’s (TPB’s) Human Service Transportation Coordination Program. The successful candidate will perform professional level planning and grants management activities for the TPB, the metropolitan planning organization (MPO) for the Washington metropolitan area. The TPB’s Human Service Transportation Program awards grants on a competitive basis to non-profit agencies, local governments and private transportation companies to provide specialized transportation to persons with disabilities; older adults and low-income commuters.  The TPB is the designated recipient of two Federal Transit Administration (FTA) programs under SAFETEA-LU: Job Access and Reverse Commute (JARC) for low-income commuters and the New Freedom for persons with disabilities. The TPB is expected to become the designated recipient for a new program under MAP-21, Section 5310 Enhanced Mobility for Persons with Disabilities and Older Adults.   Work activities will include the following:

(1)   Serve a lead role in administering approximately 45 grants totaling $25 million from FTA’s Job Access and Reverse Commute, New Freedom, and Section 5310 Enhanced Mobility programs. Activities include managing the grants in FTA’s online grants management software (TEAM), developing FTA required submission and compliance information such as the Program of Projects and DBE reports, and working with approximately 30 subgrantees and COG’s Office of Administrative Services on FTA required documentation, monthly invoices, quarterly Federal Finical Reports (FFRs) and milestone reports, and annual performance reports.

(2)   Provide staff support to the TPB’s Human Service Transportation Coordination Task Force which includes human service and transportation agency representatives from the local jurisdictions in Northern Virginia, Suburban Maryland and Washington, D.C. The Task Force is responsible for guiding updates to the Coordinated Human Service Transportation Plan and developing priority projects for grant funding.

(3)   Assist with update of the Coordinated Human Service Transportation Plan, with the guidance of the Human Service Transportation Coordination Task Force, to set priorities and evaluation criteria for MAP-21’s  Section 5310 Enhanced Mobility Program.

(4)   Assist with the project solicitation for Section 5310 Enhanced Mobility Program grants which is expected to occur between January and April 2014. This activity includes publicizing the grant opportunity, conducting pre-application conferences for potential applicants, reviewing applications for completeness, and staffing the selection committee which will make funding recommendations to the TPB.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Requires (1) knowledge of principles and practices of transportation planning and/or human services; (2) knowledge of or experience with Federal, State, or local grant administration; (3) financial management or project management experience desired and experience with FTA’s Transportation Electronic Award Management (TEAM) system a plus; (4) strong software skills in Microsoft Office programs (Word, Excel, PowerPoint), experience with presentation graphic programs such as InDesign, a plus (5) strong oral and written communication skills ; and (6) the ability to maintain effective working relationships with other employees, grantees, elected officials and the public.

Transportation Planner II: This position requires two years working experience in transportation planning or human services, and a bachelor’s degree in planning, human services, public administration, or an appropriate related field. Federal, State or local grants administration and project management experience desired.  Any equivalent combination of experience and training which provides the required knowledge, analytical and writing skills, and abilities will be considered.

Transportation Planner III: This position requires three years working experience in transportation planning or human services, and a master’s degree in planning, human services, public administration, or an appropriate related field. Federal, State or local grants administration and project management experience desired.  Any equivalent combination of experience and training which provides the required knowledge, analytical and writing skills, and abilities will be considered.

Transportation Planner IV: This position requires at least four years working experience in transportation planning or human services and a master’s degree in planning, human services, public administration, or an appropriate related field, and Federal, State or local grants administration and project management experience. Any equivalent combination of experience and training which provides the required knowledge, analytical and writing skills, and abilities will be considered.

 

EEO EMPLOYER

To apply for this position, please submit your cover letter, salary history, and resume to:

The Metropolitan Washington Council of Governments/ Human Resources

777 North Capitol Street, NE  Suite 300

Washington, DC  20002-4239

Visit our website at:  www.mwcog.org  or  Fax:  202-962-3715

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Job Alert: Transportation Specialist, Research and Innovative Technology Administration (RITA) – USDOT @ Oklahoma City, OK

June 5, 2013 at 6:00 pm

The Research and Innovative Technology Administration (RITA) seeks one Transportation Specialist (GS-2101-13) to support the Transit Safety and Security Division at the Transportation Safety Institute (TSI).  RITA coordinates the U.S. Department of Transportation’s (DOT) research, training and data analysis programs and is charged with advancing rigorous analysis and fostering the deployment of cross-cutting technologies to improve our Nation’s transportation system.  TSI provides premier worldwide training, products, and services for people in the public and private sectors through innovative, state-of-the-art methods and technologies that contribute to the protection of life, property, and the environment.  The TSI training center is located in Oklahoma City, OK at the Mike Monroney Aeronautical Center (MMAC), a Federal Aviation Administration training and materials facility.  Visit www.tsi.dot.gov to learn more.  This position is located in Oklahoma City, Oklahoma.

As a Transportation Specialist (Transit Rail), you will serve as a technical and policy advisor responsible for any required development, implementation, and instruction supporting Federal Transit Administration (FTA) in the establishment of a Public Transportation Safety Certification Training Program for Federal and State personnel.  S/he is responsible for serving as a nationally recognized expert on rail safety and security training.  As a recognized expert, s/he will regularly participate as a technical resource and advisor on technically complex and politically sensitive transit rail safety and security issues.

The ideal candidate is a recognized technical expert on transit rail safety and security, and has leadership and team building skills and techniques such as group facilitation, coordination, coaching, problem solving, and interpersonal communication.  The ideal candidate can integrate work processes and products, and obtain resources in liaison with the supervisor to lead project team members to meet program and production goals.  S/he must have the ability to use consensus building, negotiating, coalition building, and conflict resolution techniques to establish and maintain effective working relationships and to interact appropriately in highly charged emotional situations for the purpose of influencing managers or other officials to accept and implement findings and recommendations for justifying and resolving matters involving significant or controversial issues.  The incumbent will share expertise through publications and presentations in respected forums, knowledge sharing venues within appropriate DOT communities, and mentoring of technical staff.

This announcement is open to the general public and under merit promotion for current or former Federal employees and people eligible under special hiring authorities.  Please note that merit promotion announcements are the vehicle through which Federal employees generally apply for Federal positions.

Application deadline:  Friday, June 7, 2013

Merit Promotion Announcement

(RITA.TSI-2013-0007):  https://www.usajobs.gov/GetJob/ViewDetails/344455400

Public Announcement

(RITA.TSI-2013-0008):  https://www.usajobs.gov/GetJob/ViewDetails/344456100

 

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Internship Alert: Policy Intern (Spring 2013) – Reconnecting America @ Washington, DC

February 8, 2013 at 5:39 pm

Reconnecting America

Reconnecting America is a national nonprofit organization that helps transform promising ideas into thriving communities, where transportation choices make it easy to get from place to place, where businesses flourish, and where people from all walks of life can afford to live, work and visit.  We accomplish these goals by advising civic and community leaders on how to overcome community development challenges to create better communities for all.

We also develop research and innovative public policy, while building on-the-ground partnerships and convening the players needed to accelerate decision-making. Reconnecting America engages in an integrated set of activities to support our efforts including technical assistance with a broad set of stakeholders in regions big and small across the country, policy reform at the federal, state and local levels and education activities to build capacity among the range of stakeholders ultimately responsible for building stronger and more equitable communities.

Reconnecting America is the managing partner in the Center for Transit-Oriented Development (CTOD), the only national nonprofit effort funded by Congress to promote best practices in transit-oriented development.  For more information visit our website, www.reconnectingamerica.org

Position Overview

Reconnecting America is looking for a motivated, self-guided individual with knowledge, experience, and interest in transit-oriented development, affordable housing, community development and transportation and an interest in helping to develop materials for our policy and education programs. The intern will work on a variety of projects that may include:

  • Conducting research on the integration of housing and transit in small and midsize cities.
  • Creating project sheets and case studies on various topics related to transit-oriented development, transportation, and affordable housing policy.
  • Reviewing and preparing budget analysis of the US Department of Housing and Urban Development and the US Department of Transportation annual budget requests.
  • Supporting staff with graphic representation and editing information in Adobe illustrator and PowerPoint formats.
  • Conducting research on local, regional, state and federal transit-oriented development policies.
  • Supporting staff with federal level policy advocacy for transportation and sustainable communities.
  • Updating content on the Mixed-Income TOD Action Guide (www.mitod.org), an online tool developed for the Federal Transit Administration.
  • Preparing presentation materials and assisting with logistics for RA projects.
  • Possible short-term, targeted research and/or analysis projects. Also, occasional minor administrative tasks.

Qualifications:

  • A Bachelors degree and at least a year of graduate work in city planning, geography, architecture, transportation, public policy, or other related field
  • Excellent research, writing and analytical skills
  • Comfort using Excel and PowerPoint are essential. Experience with Illustrator, Photoshop, Access, or ArcGIS would be a plus
  • An understanding of transit-oriented development principles and strategies and/ or principles related to sustainable communities (health, affordable housing, transportation etc.)
  • Self-directed, resourceful, and results-oriented
  • Excellent interpersonal and collaboration skills. Ability to work productively, professionally and respectfully with coworkers and outside partners
  • Motivated, enthusiastic and committed to the organization’s mission

The position is paid, part-time (15-20 hours/week) and available starting in early to mid-March. Position will be filled from March to August 2013, possibly beyond. Hourly wage is commensurate with experience.

Interested applicants should send a cover letter and resume no later than March 1, 2013 to Sasha Forbes, gsforbes@reconnectingamerica.org. In the subject line write: RA SPRING INTERN. No phone calls, please.

For more information about Reconnecting America please visit our website: www.reconnectingamerica.org.

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Job Alert: Director, Office of Transit Programs — Federal Transit Administration @ Washington, DC

March 25, 2011 at 6:58 pm

(Source: USA Jobs)

Federal Transit Administration

Dedicated to delivering results that matter to the American people, the FTA supports, improves, and promotes effective public transportation, the Nation’s fastest growing mode of travel. Through the administration, management, and oversight of a $10 billion annual grant program, FTA supports the development and construction of subway, light rail, and bus systems to help communities provide travel choices; improve access to jobs and health care; drive economic growth; and protect the environment.

This position is located in the Office of Transit Programs of the Office of Program Management (TPM). The Office is responsible for the development and management of the Federal Transit Administration (FTA) formula and discretionary grant programs, oversight of regional office capital and formula grant making processes, and management of FTA’s electronic grant making system as business process owner.

You will serve as the director of the Office of Transit Programs and will be personally responsible for the supervision, management, and execution of all activities of the Office. You also will represent and negotiate for FTA in meetings in Washington and the field with top level representatives of Federal, State, regional and local agencies, organizations, and transit operators.

This position is ideal for a Senior Level, professional transportation program specialist who has excellent communication skills, analytical skills, and leadership skills.

Click here for additional information and to apply.

Job Alert: Director, Office of Transit Safety & Security @ Federal Transit Admn., USDOT

March 25, 2011 at 6:16 pm

(Source: USAJOBS)

Job Description

Dedicated to delivering results that matter to the American people, the FTA supports, improves, and promotes effective public transportation, the Nation’s fastest growing mode of travel. Through the administration, management, and oversight of a $10 billion annual grant program, FTA supports the development and construction of subway, light rail, and bus systems to help communities provide travel choices; improve access to jobs and health care; drive economic growth; and protect the environment.

You will serve as Director, Office of Transit Safety and Security (TPM-30) within the Office of Program Management.

You will carry out the duties and responsibilities outlined in this position description and reports to the FTA Associate Administrator of Program Management and Deputy Associate Administrator of Program Management. The duties and responsibilities include functioning as advisor in safety security matters to the FTA Administrator, and Deputy Administrator. You will serve as Director of the TPM-30 leadership team, which includes team leaders for security and safety. As a senior FTA expert in safety and security, you will represent FTA in promoting transit safety and security and is a focal point for all related programs and issues. You will also serve as a key liaison for FTA with other elements of the Department and other Federal agencies for transit safety and security matters.

You will be responsible for establishing the framework for coordinated and cooperative safety and security activities within FTA, with relevant DOT agencies, with other Federal agencies, and with concerned national organizations and State agencies. Ensures that safety and security is a priority with FTA grantees and contractors, the transit industry, and concerned interest groups. Responsible for directing, coordinating, controlling, and ensuring the adequacy of short- and long-range FT A plans and programs on all transit safety and security matters as they relate to the FTA strategic plan, its missions, programs, and objectives. Keep the FTA Administrator, and Deputy Administrator informed of emerging and controversial issues.

This position is ideal for a Senior Level professional with a broad range of transit safety and security matters and functioning as an advisor in such matters.

Click here for more information and to apply

Federal Transit Administration Scathing Audit Report Slams DC Metro Rail Safetyety

March 5, 2010 at 11:31 am
IMG_3834.jpg
Image by Kurt Raschke via Flickr

The Washington Post’s Coverage: A federal investigation has identified pervasive flaws in rail safety at Metro and severe inadequacies in the agency responsible for oversight. Findings released Thursday call for widespread changes in how the nation’s second-busiest subway system is supervised and managed.

The sternly worded report, prepared by the Federal Transit Administration and presented Thursday to Washington area members of Congress, was the first in-depth look at Metro’s safety program, FTA Administrator Peter Rogoff said. It revealed deep-rooted deficiencies at the transit agency and its independent oversight committee, highlighting vulnerabilities in the systems that are supposed to safeguard passengers and workers, he said.

Rogoff said the safety performance of the Washington system was worse than others of similar size. He said the findings were a symptom of a much deeper problem, extending from executive leadership down to the most junior employee, and he urged the incoming Metro general manager to use the report as a “road map” for the “overarching safety problem.” Click here to read the Washington Post article.

The FTA’s audit resulted in 21 findings and recommendations: 11 findings and recommendations for TOC and 10 findings and recommendations to WMATA.

I have to agree with this excerpt from a post by David Alpert on one of my favorite local blogs – Greater Greater Washington:

The most disappointing piece to me is why it took press attention and FTA oversight to identify, explain, and fix these issues. WMATA could have formulated and publicized its own report explaining how the safety structure was deficient and suggesting ways it would fix them on its own. It didn’t. After the Post discovered and publicized the lapses, WMATA’s statements instead nitpicked specific wording from TOC Chair Eric Madison to try to claim there wasn’t a problem at all.

WMATA needs to own up to these things, not just respond to the FTA’s report and have meetings but actually start coming clean to riders. There are undoubtedly some points the FTA missed; WMATA should proactively suggest those as well. As for the TOC, they have a solemn responsibility to ensure safety, and should take whatever steps necessary without regret, whether that’s breaking procedure and going directly to top managers or the Board, or talking to the press and shouting from the rooftops when something is wrong.

Summary List of Findings and Recommendations

Findings to the Tri-State Oversight Committee (TOC):

  1. Assess the level of resources necessary from each jurisdiction (District of Columbia, Maryland and Virginia) to meet TOC’s responsibilities. Use the results of this assessment to establish resource commitments from each jurisdiction to TOC for the next three calendar years. Resources should be committed and onboard before the beginning of the next Federal audit cycle.
  2. Evaluate the technical and professional skills that TOC representatives need to effectively carry out their oversight duties.  To the extent that TOC representatives do not currently possess these skills, ensure training is provided as soon as practicable to each TOC member.
  3. Determine the best method to respond quickly and professionally, as WMATA safety situations arise and require coordinated action.  Consider whether full-time TOC positions can be vested with decision-making authority to act in specific safety situations with WMATA.
  4. Identify and formalize a mechanism to ensure that critical unresolved WMATA safety concerns identified by TOC members are elevated to the highest levels of each TOC jurisdictional agency and WMATA for immediate action.
  5. Require WMATA to complete a timely, thorough, and competent review and update of WMATA’s Safety Rules and Procedures Manual.  This review and update must reflect actual current practices and needed improvements identified by TOC and by FTA in this audit report.
  6. Require WMATA to develop (and TOC to review and approve) an internal WMATA safety audit recovery plan for calendar year 2010 and calendar year 2011. Before WMATA develops this plan, TOC should sponsor a meeting with WMATA’s Safety Department, Quality Department, and Executive Leadership Team to explain the internal safety audit program requirements and TOC’s expectations regarding WMATA’s internal safety audit recovery plan.
  7. Require WMATA to develop a recovery plan to complete all open accident investigations following procedures established in TOC’s Program Standard, WMATA’s System Safety Program Plan and WMATA’s Accident Investigation Procedures.
  8. Document the Corrective Action Plan Technical Review process in TOC’s Program Standard and Procedures and WMATA’s System Safety Program Plan.
  9. Work with WMATA to ensure that there is a process in place for evaluating Corrective Action Plans (CAP) alternatives that may be necessary as a result of capital and operating program resource limitations.
  10. Require WMATA to develop and implement a comprehensive and system-wide hazard management program (as required by 49 CFR Part 659.31).
  11. Require WMATA to strictly adhere to the annual certification of compliance with its System Safety Program Plan (as specified in 49 CFR 659.43), including identifying areas where WMATA is not in compliance with its System Safety Program Plan as well as specific actions WMATA is taking to achieve compliance.

Recommendations to the Washington Metropolitan Area Transit Authority (WMATA):

  1. Conduct an assessment to identify the resources and expertise necessary for the Safety Department to carry out the activities specified in WMATA’s System Safety Program Plan and Safety Rules and Procedures Manual.
  2. Use the results of the assessment to ensure adequate staffing levels and expertise within the Safety Department.
  3. Increase the Safety Department’s access to operating and maintenance information and reports to ensure that this information is being analyzed for potential impacts on the safety of WMATA.
  4. Develop an internal process to require the communication of safety-related information across all WMATA departments, including the impacts of budget reductions and resource constraints on the performance of safety-related maintenance activities and requirements.
  5. Define and implement the process for the top Safety Department position to communicate safety priorities to the General Manager in a timely and consistent manner.
  6. Identify the technical skills required to perform system-wide hazard analysis (as required in 49 CFR Part 659 and TOC’s Program Standard). To the extent that WMATA Safety Department staff does not currently possess the needed skills, provide training as soon as practicable.
  7. Update the WMATA System Safety Program Plan (specifically Procedure #2.1/0 and Section 6) to develop a hazard management process that ensures that all WMATA departments participate in an on-going manner.
  8. Institute a process to ensure that changes in operating rules are analyzed for safety impacts before system-wide implementation. For example, WMATA engineering bulletins are “field tested” before full implementation.
  9. Finalize the right-of-way protection rules, develop training to implement the new rules and ensure all right-of-way employees and contractors receive this training before accessing the right-of-way.
  10. Implement the configuration management program described in the WMATA System Safety Program Plan.

You can read the oral statement of the FTA Administrator to the congress here.  Below is a copy of the report, which is also available for download at the FTA website.

Editor’s Note: Being a regular user of the system to get around the city, it is a bit scary to read about such safety deficiencies in the system.  Hope they get it all fixed and make the riders feel comfortable about getting on the trains.   Apart from the safety issues identified, I’d like to add that there is a glaring lack of customer service mentality among some of the Metro train operators.  Often these train operators fail to realize that they are hired and paid to provide a SERVICE to  the customer who pays through his nose (and also risking his life in certain instances).  I am still trying to figure out after almost 8 years why do the operators close the darn doors in such a hurry when there is a flood of people waiting to get in and a flood of people trying to get out at the same time.   It is a perennial melee of sorts on the platforms during the rush hours and  on game days when our local sports teams play at home.  Do these operators even realize that by waiting one extra minute on the platforms at such crowded/high-volume stations will immensely help in getting more customers on the train?  And by doing that they don’t have to run half-empty trains and puzzled looking passengers left shaking their heads while waiting for the next train? Oh well, it is a culture that needs to change and I hope it happens with the change in management.   Here is one of my personal experiences with the Metro that elicited an apology from WMATA.
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Webinar Alert: Objectives-Driven, Performance-Based Planning for Transportation Operations – A New Resource

February 10, 2010 at 6:33 pm

Tuesday, February 23rd

1:00 to 2:30 PM EST

Please join us for a free Webinar hosted by the National Transportation Operations Coalition on Tuesday, February 23rd from 1:00 to 2:30 PM EST. Click on the URL below to register.

Integrating operations into a metropolitan transportation plan can lead to important improvements that customers care about: increased efficiency, reliability, safety, security, travel options, and more. The Federal Highway Administration and Federal Transit Administration have developed a desk reference that can help metropolitan planning organizations and their planning partners meet the challenge of integrating operations into the plan and realize the benefits. The desk reference assists planners and operators in using specific operations objectives and performance measures to plan for operations. It contains an extensive menu of operations objectives and performance measures that planners and operators can draw from for their own plans. Excerpts from a sample plan illustrate the integration of operations into a plan.

This seminar will offer a preview of this new tool. Audiences will have an opportunity to hear how two MPOs are using an objectives-driven, performance-based approach to plan for operations and the desk reference. This is the second in a series of two Talking Operations Webinars on the objectives-driven, performance-based approach. Tune in to hear about the experiences of two more metropolitan planning organizations.

The speakers will be:

  • Richard Backlund, FHWA Office of Operations, Egan Smith, FHWA Office of Planning, and John Sprowls, FTA Office of Planning
  • Deena Platman, Principal Transportation Planner, Metro, Portland, Oregon
  • Lance Wilber, Central Region Director, Alaska Department of Transportation and former Municipality of Anchorage Traffic Director.

To Register, Click this URL: https://www.nhi.fhwa.dot.gov/resources/webconference/web_conf_learner_reg.aspx?webconfid=19485

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GAO Study of FTA’s New Starts Program Says Better Data Needed to Assess Length of New Starts Process, and Options Exist to Expedite Project Development

August 6, 2009 at 6:22 pm

(Source: Government Accountability Office)

Why GAO Did This Study

The New Starts program is an important source of new capital investment in mass transportation. To be eligible for federal funding, a project must advance through the different project development phases of the New Starts program, including alternatives analysis, preliminary engineering, and final design. The Federal Transit Administration (FTA) evaluates projects as a condition for advancement into each project development phase of the program. FTA has acted recently to streamline the process. This report discusses:

  1. The time it has generally taken for projects to move through the New Starts process and what Congress and FTA have done to expedite the process and
  2. Options that exist to expedite the process.

In response to a legislative mandate, GAO reviewed statutes, FTA guidance and regulations, and project data. GAO also interviewed Department of Transportation (DOT) officials, projects sponsors, and industry stakeholders.

Diagram for FTA New Starts Planning and Project Development Process

Image Courtesy: FTA

What GAO Recommends

GAO recommends that DOT consider options to expedite project development and continue to improve its data collection efforts. DOT agreed with the first recommendation but not the second, which GAO revised to better reflect FTA’s efforts to date and the ongoing need for complete and reliable data to help strengthen the program.

What GAO Found

Insufficient data are available to describe the time it has taken for all projects to move through the New Starts process. Nevertheless, 9 of 40 projects that have received full funding grant agreements since 1997, and had complete data available, had milestone dates that ranged from about 4 to 14 years to complete the project development phases. However, the data from these 9 projects are not generalizeable to the 40 New Starts projects.

FTA has not historically retained all milestone data for every project, such as the dates that project sponsors apply to enter preliminary engineering and FTA’s subsequent approval. Although not required by its records retention policy, FTA has retained milestone data from some projects longer than 2 years. However, GAO was unable to obtain complete and reliable project milestone data from FTA.

FTA officials acknowledged that, while not historically perfect, the agency has retained sufficient milestone data to help manage the New Starts program. Nevertheless, recognizing the importance of having complete milestone data, FTA has taken several steps in recent years to more consistently collect and retain such data. In addition, GAO found that project sponsors do not consistently retain milestone data for projects that have completed the New Starts process.

Congress and FTA have taken action to expedite projects through the New Starts process. For example, legislative action created the Public-Private Partnership Pilot Program (Penta-P) to study the benefits of using public-private partnerships for certain new fixed-guideway capital projects, such as accelerating project delivery. In addition, FTA has implemented administrative changes to expedite the New Starts process. For example, FTA has developed and offered training workshops for project sponsors and has introduced project delivery tools. These tools include checklists for project sponsors to improve their understanding of the requirements of each phase of the New Starts process.

Project sponsors and industry stakeholders GAO interviewed identified options to help expedite project development within the New Starts program. These options include tailoring the New Starts evaluation process to risks posed by the projects, using letters of intent more frequently, and applying policy and guidance changes only to future projects. Each option has advantages and disadvantages to consider.

In addition, FTA must also strike the appropriate balance between expediting project delivery and maintaining the accountability of the program. For example, by signaling early federal support of projects, letters of intent could help project sponsors use potentially less costly and time-consuming alternative project delivery methods, such as design-build. However, such early support poses some risk.

It is possible that with more frequent use of letters of intent, FTA’s commitment authority could be depleted earlier than expected, which could affect the anticipated funding stream for future projects. Furthermore, some options, like combining one or more statutorily required project development phases, would require legislative action.

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