A new study from the Transit Cooperative Research Program (TCRP) led by Georgia Institute of Technology is looking at how transit agencies can use web-based tools including online polls and surveys, social media, mobile applications, and crowdsourcing to gather feedback from customers and other stakeholders. The project team is inviting transit operators to participate in a survey about their current and future uses of web-based feedback.

The survey is open to all transit agencies regardless of size or transportation modes offered. Even if the agency does not have a web-based presence, agencies insights will be valuable to the research effort. The final survey results will be incorporated into a report that will be published by the Transportation Research Board. This is a web-based survey that should take 10-15 minutes to complete and the survey deadline is May 31, 2013.

For queries please contact

Kari Watkins, the PI, by phone at (404) 385-4213 or email at kari.watkins@ce.gatech.edu.

Human subjects inquired can be directed Melanie Clark, Georgia Institute of Technology, at (404) 894-6942.

Here is the link for the survey http://www.surveygizmo.com/s3/1190592/5ac76b6bebb0

(Source: NY Times)

London taxicabs were ranked the best in the world in a survey conducted by the travel site Hotels.com. Voters thought London cabbies were the friendliest, safest and had the best knowledge of their city.  But like many things in this world, you get what you pay for. London cabbies were also considered to be the most expensive.

The survey was conducted among 1,400 travelers from several European countries in May. Last year, London cabbies also topped the voting.

London cabbies must undergo years of training before they get behind the wheel. The All London Knowledge (most often referred to simply as “the Knowledge”) entails a dizzying array of routes, landmarks and the quickest way point-to-point. On average, it takes three to four years for an applicant to learn the Knowledge.

(Source: TOLLROADSnews)

Americans are driving less because of the recession but a survey by the Pew Research Center show they still rank a car as the number one necessity of modern life.  Driving less and eliminating “unnecessary” car trips has been one of the leading ways people say they save money, according to the poll (see bottom of this report.) Asked to say whether an item is a necessity or a luxury 88% say a car is a necessity compared to:

• 66% for a clothes dryer; 
• 54% home airconditioning
• 52% TV
• 50% home computer
• 49% cell phone
• less for other items

The Pew Center opinion pollers describe the automobile as the “ultimate survivor.”    “It’s been around for nearly a century, but in good times or bad, it retains its pride of place at the top of America’s list of everyday necessities.”  The survey was conducted April 2-8 2009 with a sample of 1003 persons. 

Click here to access/download the survey report.  Here is a related article published on Transportgooru reflecting a significant decline in the vehicle miles traveled across the US, somehow validates the data on the above image (“Is there anything else that you have done to save money during the recession”?)

Americans Driving Less- Temporary, or Permanent? – Esquire’s Nate Silver wonders if we are near the end of car culture

Americans still driving around too much? Not really, says USDOT: Decline In American Driving Still Evident

(Source: Treehugger)